Published: Građevinar 59 (2007) 3
Paper type: Subject review
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Quality management in project-oriented construction processes
Abstract
The quality management system in project-oriented construction companies is described. The need to define the construction process and to ensure coordination with other participants in construction is emphasized. The participants are presented in three roles: suppliers, processors and customers. A survey of company quality systems is given, and a project illustrating participation of companies in the construction process is presented. The project quality system is described through quality plan, which is in turn defined as a special procedure forming part of the company quality system.
Keywordsquality plan, triple role concept, company quality system, project quality system, process approach